Terms & Conditions
These Terms & Conditions govern your use of our website and services. By accessing our website or placing an order, you agree to be bound by these terms, which are designed to ensure a smooth, transparent, and enjoyable experience with Petite Gourmet Dubai.
Acceptance of Terms
By accessing our website, placing an order, or using our services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.
Services Overview
Petite Gourmet Dubai provides premium catering services for a variety of occasions, including private events, corporate functions, and special celebrations. Our services, menus, and offerings are subject to availability and may be updated from time to time without prior notice.
Orders & Bookings
All orders and bookings are subject to confirmation by our team. A booking is considered confirmed only after we have issued a written confirmation (via email or WhatsApp) and received any required deposit or payment.
Booking Information
- Please provide accurate event details, including date, venue, number of guests, and special requirements.
- We reserve the right to decline orders that cannot be fulfilled due to capacity, location, or operational reasons.
Menu & Custom Requests
- Our menus can be customized to suit your event needs.
- Special dietary requirements (e.g. vegetarian, vegan, halal) should be communicated at the time of booking.
- We will do our best to accommodate special requests, subject to availability.
Quotes, Payments & Invoices
Quotes are valid for the period specified and may be subject to change. A deposit may be required to secure your booking, with the remaining balance due before or on the event date, as agreed in your invoice.
- All prices are in AED and exclude any applicable taxes unless stated otherwise.
- Payment methods include bank transfer, cash, or other methods communicated by our team.
- Invoices will be issued electronically and should be paid by the due date.
Cancellations, Refunds & Event Changes
We understand that plans may change. Our cancellation and refund policy is as follows:
- Cancellations must be made in writing (email or WhatsApp).
- Refunds, if applicable, will be processed according to the terms agreed at the time of booking.
- Changes to guest numbers or event details should be communicated as early as possible.
- Additional charges may apply for significant changes or last-minute requests.
Delivery, Setup & Timelines
We aim to deliver and set up on time as per the agreed schedule. Delivery times may be affected by factors beyond our control such as traffic, weather, or venue access restrictions. We will always keep you informed of any significant delays.
- Our team will handle setup and presentation as agreed.
- Clients must ensure access to the venue and provide any necessary permissions or parking arrangements.
User Responsibilities
You agree to provide accurate and complete information when placing an order and to ensure that the event venue is safe, accessible, and suitable for our team to perform the services. You are responsible for informing us of any specific requirements, restrictions, or conditions related to your event.
Intellectual Property
All content on our website, including text, images, logos, menus, and designs, is the property of Petite Gourmet Dubai and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.
Third-Party Tools & Links
Our website may contain links to third-party websites or tools for your convenience. We are not responsible for the content, privacy practices, or services of any third-party sites.
Limitation of Liability
While we strive to provide the highest quality service, Petite Gourmet Dubai shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services, except as required by law.
Governing Law
These Terms & Conditions are governed by the laws of the United Arab Emirates. Any disputes arising from the use of our website or services shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.
Changes to These Terms
We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website or services after any changes constitutes your acceptance of the updated terms.
Contact Information
If you have any questions, concerns, or requests regarding these Terms & Conditions, please contact us: